In order to ensure an effective performance of an organization in a vola- tile environment, one cannot do without a study of the ongoing changes within the environment. It is especially imperative to anticipate crises ...

The purpose of this paper is to examine empirically hypothesized validity of a set of symptoms of customer loyalty. Inspired by the customer loyalty literature, the author sets a number of hypotheses, which are then verified ...

For some time we can observe the increasing popularity of corporate social responsibility (CSR) as the direction dominant over the classical economic model first in the United States, and then also in many countries ...

Corporate social responsibility (CSR) is becoming more and more obvious constitu- ent of management in contemporary business. Executives increasingly see themselves as caught between social critics (demanding higher ...

In the context of the turbulent environment, contemporary organizations have to work out and implement tools enabling them to handle the turbulence, and primarily, to avoid negative consequences of these processes. The ...

The article takes value maximization as a main goal of the company. Adaptation of management methods focusing of building shareholders’ value by American enterprises resulted in the growth their competitiveness on the ...

In the article, the author provides a tentative verification of a hypothesis of a considerable influence of the relational approach demonstrated by a service-provider on a customer’s relational potential. The author ...

The article presents the core of the reserve management. Taking important decisions we have to take into account the optimal level of reserves. The aim of reserve management is to formulate a policy leading to optimal ...

The objective of the paper is the presentation of the methodical assumptions for the research of an early recognition system. These assumptions will then serve as a basis for the empirical research operationalization. ...